Shipping policy
Thank you for shopping with Darcie-May Designs. Below you’ll find all the details about how we pack, ship, and deliver your order.
Processing time:
All orders are made to order, with a standard production and processing time of up to 8 weeks. The most current estimated turnaround time for your order will be displayed on the website at the time of purchase. If you require your order sooner, please contact us, and we’ll do our best to accommodate your request.
Shipping Methods & Rates
- We ship from Havant, Hampshire UK. using Royal Mail.
- Free shipping is available on orders over £50.
Estimated Delivery
Once your order has been made and shipped, you can expect your delivery in 2-5 working days. Please check the website for current turnaround times.
Address Accuracy
Please double-check your shipping address during checkout. We can’t be responsible for delays or lost packages caused by incorrect or incomplete addresses.
Delays
Each of our garments are handmade to order, and some fabrics and materials are specially sourced just for you. Occasionally, this may cause unexpected delays in production. We truly appreciate your patience and understanding, and we’ll keep you updated if your order takes a little longer than expected.
Questions?
If you have any concerns about your shipment, contact us and we’ll be happy to help.